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PostPosted: Fri Jan 10, 2025 12:05 pm 

Joined: Fri Jan 10, 2025 11:53 am
Posts: 5
Good morning,
yesterday I have purchased a full license for Perfect Declipper plugin; I made the payment with PayPal but I didn't receive the key.
I couldn't send a private message to the administrator, so I posted here to let him know of the payment and check if there's any problem :)

Thank you,
Federico Bevilacqua


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PostPosted: Fri Jan 10, 2025 2:52 pm 
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Joined: Sun Dec 23, 2018 7:44 pm
Posts: 954
Location: Texas, USA
Hi. You should be able to look up your licenses by logging in to the Thimeo website [https://www.thimeo.com/login/] and clicking My Licenses once you have. If it's still not showing up there, I'll make sure Hans sees this so he can help.


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PostPosted: Fri Jan 10, 2025 3:19 pm 

Joined: Fri Jan 10, 2025 11:53 am
Posts: 5
Hi, thanks for your reply.
Unfortunately I didn't register before payment; I've done it a few minutes ago but nothing shows up under "my licenses".
Probably I didn't follow the right procedure, I should have registered first and then ordered the key. :/


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PostPosted: Fri Jan 10, 2025 4:56 pm 
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Joined: Sun Dec 23, 2018 7:44 pm
Posts: 954
Location: Texas, USA
Hmm, I'm not entirely familiar with the backend, especially with the old Perfect Declipper site. I know Hans had to generate a key manually back in the day, and that website hasn't been updated since before they went automated. I'll let Hans know about this and he'll get you fixed up.


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PostPosted: Fri Jan 10, 2025 5:35 pm 

Joined: Fri Jan 10, 2025 11:53 am
Posts: 5
Many thanks, and sorry for the inconvenience :)


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PostPosted: Mon Jan 13, 2025 11:43 am 

Joined: Fri Jan 10, 2025 11:53 am
Posts: 5
Is there any news about the license?


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PostPosted: Mon Jan 13, 2025 3:55 pm 
Site Admin
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Joined: Mon Mar 17, 2008 1:40 am
Posts: 11377
Sorry! I was notified of this thread but somehow I thought this was an overall complaint about the fact that Perfect Declipper licenses aren't automatically generated yet. We had our 12.5 year anniversary yesterday, with around 140 people in a theme park, so I haven't looked at my email a lot.


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PostPosted: Mon Jan 13, 2025 4:31 pm 

Joined: Fri Jan 10, 2025 11:53 am
Posts: 5
I received the email with the key. Everything works perfectly!
Thanks a lot and all the best for the anniversary ;)


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