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NRG
PostPosted: Tue Mar 23, 2021 7:01 pm 

Joined: Thu Apr 21, 2011 1:52 pm
Posts: 103
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That's odd, I heard from others that had issues before that this new version works. It could be that you have to give it microphone access rights (I don't know how you do that though, but that was what I heard from others - but they got silence, not this error message). Which exact OS did you have? And can you try different sound cards?
win 10 pro
esi julia
i73770k
8 gb ram
ssd samsung

thanks Hans, I'll try to tinker !!!
Ok, I'm getting confused now.

You're not the same person, so are you saying you have the same issue? I had assumed that this was a Mac issue. Also, version 9.62 and 9.63 should actually be the same (except for some things that affect low latency audio), but in the latest beta's we're using a new PortAudio library. So, it's very important to know exactly what happened, and since which exact version.
thanks Hans,

I can only add that with 9.62 it gave no errors, I forgot that I am using "asio link pro", but I used it on 9.62 and it did not give any errors.

the version is the official 9.63, https://www.stereotool.com/download/ste ... ler_64.exe

if you need more details ask me.

If there is a log you can access or something else.
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MrDonT
PostPosted: Tue Mar 23, 2021 8:27 pm 

Joined: Wed Apr 03, 2013 10:20 pm
Posts: 64
Quote:
That's odd, I heard from others that had issues before that this new version works. It could be that you have to give it microphone access rights (I don't know how you do that though, but that was what I heard from others - but they got silence, not this error message). Which exact OS did you have? And can you try different sound cards?
Thing is that i can bypass apples "give access" and if i do or dont the same error comes up.

Running Catalina 10.15.7

Apple been kinda harch in their access stuff lately, so I might roll back a few versions since this is kinda un-bearable in the long run. Normaly I'm slwo in upgrading OS'es since I know theres always new bugs to get by. So I'm considedering Sierra again :)
Or get a cheap win box...last one died tho

But its weird how the apple classificaion now works.

Take care, stay healthy

MrDonT
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MrDonT
PostPosted: Tue Mar 23, 2021 8:32 pm 

Joined: Wed Apr 03, 2013 10:20 pm
Posts: 64
Quote:
Quote:
Quote:


That's odd, I heard from others that had issues before that this new version works. It could be that you have to give it microphone access rights (I don't know how you do that though, but that was what I heard from others - but they got silence, not this error message). Which exact OS did you have? And can you try different sound cards?
win 10 pro
esi julia
i73770k
8 gb ram
ssd samsung

thanks Hans, I'll try to tinker !!!
Ok, I'm getting confused now.

You're not the same person, so are you saying you have the same issue? I had assumed that this was a Mac issue. Also, version 9.62 and 9.63 should actually be the same (except for some things that affect low latency audio), but in the latest beta's we're using a new PortAudio library. So, it's very important to know exactly what happened, and since which exact version.
Looks like NRG got cought in between some how.
I'm not NRG.

I've been heres since long ago and always complain about the mac stuff.

MrDonT
(email me for confirmation)
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hvz
PostPosted: Tue Mar 23, 2021 11:13 pm 
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Joined: Mon Mar 17, 2008 1:40 am
Posts: 11212
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win 10 pro
esi julia
i73770k
8 gb ram
ssd samsung

thanks Hans, I'll try to tinker !!!
Ok, I'm getting confused now.

You're not the same person, so are you saying you have the same issue? I had assumed that this was a Mac issue. Also, version 9.62 and 9.63 should actually be the same (except for some things that affect low latency audio), but in the latest beta's we're using a new PortAudio library. So, it's very important to know exactly what happened, and since which exact version.
thanks Hans,

I can only add that with 9.62 it gave no errors, I forgot that I am using "asio link pro", but I used it on 9.62 and it did not give any errors.

the version is the official 9.63, https://www.stereotool.com/download/ste ... ler_64.exe

if you need more details ask me.

If there is a log you can access or something else.
There is no log, everything that's detected as an error will appear in the GUI. So, what exactly is happening? Are there any popups, is the audio silent, something else? And, to make sure it's not a Windows update or hardware issue, does the old version (9.62) still work?
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NRG
PostPosted: Wed Mar 24, 2021 7:29 am 

Joined: Thu Apr 21, 2011 1:52 pm
Posts: 103
Quote:
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Ok, I'm getting confused now.

You're not the same person, so are you saying you have the same issue? I had assumed that this was a Mac issue. Also, version 9.62 and 9.63 should actually be the same (except for some things that affect low latency audio), but in the latest beta's we're using a new PortAudio library. So, it's very important to know exactly what happened, and since which exact version.
thanks Hans,

I can only add that with 9.62 it gave no errors, I forgot that I am using "asio link pro", but I used it on 9.62 and it did not give any errors.

the version is the official 9.63, https://www.stereotool.com/download/ste ... ler_64.exe

if you need more details ask me.

If there is a log you can access or something else.
There is no log, everything that's detected as an error will appear in the GUI. So, what exactly is happening? Are there any popups, is the audio silent, something else? And, to make sure it's not a Windows update or hardware issue, does the old version (9.62) still work?
this morning the error message reappeared, as mentioned it happens once a day, now I install the 9.62 in the air and tomorrow I'll see if the error occurs.
at the audio level no type of problem (pop up, click etc.)
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hvz
PostPosted: Wed Mar 24, 2021 1:50 pm 
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Joined: Mon Mar 17, 2008 1:40 am
Posts: 11212
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thanks Hans,

I can only add that with 9.62 it gave no errors, I forgot that I am using "asio link pro", but I used it on 9.62 and it did not give any errors.

the version is the official 9.63, https://www.stereotool.com/download/ste ... ler_64.exe

if you need more details ask me.

If there is a log you can access or something else.
There is no log, everything that's detected as an error will appear in the GUI. So, what exactly is happening? Are there any popups, is the audio silent, something else? And, to make sure it's not a Windows update or hardware issue, does the old version (9.62) still work?
this morning the error message reappeared, as mentioned it happens once a day, now I install the 9.62 in the air and tomorrow I'll see if the error occurs.
at the audio level no type of problem (pop up, click etc.)
No need to go back, 9.62 won't show that message because it did not yet exist. But that doesn't mean that it didn't happen. Also, a glitch could just be a few samples that are missing so in most cases you probably won't even notice it.

Do you know if it happens at a specific time? Maybe something is happening on your pc (virus scanner, ...)
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NRG
PostPosted: Wed Mar 24, 2021 2:44 pm 

Joined: Thu Apr 21, 2011 1:52 pm
Posts: 103
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Quote:
Quote:


There is no log, everything that's detected as an error will appear in the GUI. So, what exactly is happening? Are there any popups, is the audio silent, something else? And, to make sure it's not a Windows update or hardware issue, does the old version (9.62) still work?
this morning the error message reappeared, as mentioned it happens once a day, now I install the 9.62 in the air and tomorrow I'll see if the error occurs.
at the audio level no type of problem (pop up, click etc.)
No need to go back, 9.62 won't show that message because it did not yet exist. But that doesn't mean that it didn't happen. Also, a glitch could just be a few samples that are missing so in most cases you probably won't even notice it.

Do you know if it happens at a specific time? Maybe something is happening on your pc (virus scanner, ...)
ok, I go back to 9.63, and check the Windows event log, because it definitely happens at night, I see the message in the morning
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dave@daveball.net
PostPosted: Wed Mar 24, 2021 5:23 pm 
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Joined: Fri Jul 08, 2011 6:23 am
Posts: 82
viewtopic.php?f=15&t=30323
Quote:
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There is no log, everything that's detected as an error will appear in the GUI. So, what exactly is happening? Are there any popups, is the audio silent, something else? And, to make sure it's not a Windows update or hardware issue, does the old version (9.62) still work?
this morning the error message reappeared, as mentioned it happens once a day, now I install the 9.62 in the air and tomorrow I'll see if the error occurs.
at the audio level no type of problem (pop up, click etc.)
No need to go back, 9.62 won't show that message because it did not yet exist. But that doesn't mean that it didn't happen. Also, a glitch could just be a few samples that are missing so in most cases you probably won't even notice it.

Do you know if it happens at a specific time? Maybe something is happening on your pc (virus scanner, ...)

_________________
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http://RadioDAVE.US
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hvz
PostPosted: Wed Mar 24, 2021 6:17 pm 
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Joined: Mon Mar 17, 2008 1:40 am
Posts: 11212
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viewtopic.php?f=15&t=30323
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this morning the error message reappeared, as mentioned it happens once a day, now I install the 9.62 in the air and tomorrow I'll see if the error occurs.
at the audio level no type of problem (pop up, click etc.)
No need to go back, 9.62 won't show that message because it did not yet exist. But that doesn't mean that it didn't happen. Also, a glitch could just be a few samples that are missing so in most cases you probably won't even notice it.

Do you know if it happens at a specific time? Maybe something is happening on your pc (virus scanner, ...)
Ok, that looks like the same problem. How often does this happen? And do your hear any glitches?

I should probably make the message less scary. "Audio I/O glitch detected" sounds less bad.
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dave@daveball.net
PostPosted: Wed Mar 24, 2021 6:43 pm 
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Joined: Fri Jul 08, 2011 6:23 am
Posts: 82
Quote:
Quote:
viewtopic.php?f=15&t=30323
Quote:

No need to go back, 9.62 won't show that message because it did not yet exist. But that doesn't mean that it didn't happen. Also, a glitch could just be a few samples that are missing so in most cases you probably won't even notice it.

Do you know if it happens at a specific time? Maybe something is happening on your pc (virus scanner, ...)
Ok, that looks like the same problem. How often does this happen? And do your hear any glitches?

I should probably make the message less scary. "Audio I/O glitch detected" sounds less bad.
I only look at the system every few hours. I cannot attribute any audio glitches specifically to this event.

_________________
Great Hits and More!
http://RadioDAVE.US
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