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PostPosted: Sat May 21, 2016 3:29 pm 

Joined: Sun Jan 03, 2016 12:02 am
Posts: 6
Hello !
I try to install Stereo Tool on a new Windows 7 (UEFI, x64) PC.
The 7.73 standalone works, but the 7.84 doesn't work.
I can install both but when i try to launch 7.84, "Stereo Tool stopped working" and a windows to send report shows up.
7.73 is just fine.
Do I need some "extra" software to run 7.84 (like .netF or anything else) ?
By the past this PC was on Win 10 but I hated it so went back to Win 7.

Have a nice week-end
Best regards


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PostPosted: Sat May 21, 2016 4:30 pm 

Joined: Fri Nov 23, 2012 4:34 pm
Posts: 211
Maybe you can try loading a (different) stock preset and then installing and launching 7.84?
Might be something in the preset which is making it crash?

Edit: I guess you might suspect that this has something to do with the roll-back to Win 7? Did 7.84 work OK on Win 10?


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PostPosted: Sun May 22, 2016 10:20 am 
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Joined: Tue Sep 15, 2015 12:22 pm
Posts: 362
Quote:
Do I need some "extra" software to run 7.84 (like .netF or anything else)?
.netF is not needed.

_________________
Imaging producer & Stereo Tool audio processing consultant


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PostPosted: Tue May 24, 2016 9:43 am 
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Joined: Mon Mar 17, 2008 1:40 am
Posts: 11185
Something in your settings must be triggering a crash (you don't need anything special for version 7.84).

Can you try the following?
1. Go to C:\Users\<username> and rename stereo_tool.ini to somethng else (for example stereo_tool.ini.20160524).
2. Try (installing and) running version 7.84.

If that works, please send me the backed-up file so I can try to reproduce it here.

If it doesn't help, rename the backup back so you're not loosing any settings.


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PostPosted: Thu May 26, 2016 12:50 pm 

Joined: Sun Jan 03, 2016 12:02 am
Posts: 6
Okay, thanks for your answers all.
It was a clean install of Seven so no custom preset loaded...
7.84 worked like a charm on 10.

I will try what you wrote Hans and then will send you the file if it works (but I think I did that the first time I uninstalled 7.84 for retry).
Anyway thanks for your help


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