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 Post subject: Declipper 3.01 Crash
PostPosted: Fri Jun 30, 2017 2:14 am 

Joined: Fri Jun 30, 2017 2:08 am
Posts: 2
I've been using your Perfect Declipper plugin for years and always been a big fan. I noticed you updated it to v3.01 however I've encountered a repeatable crash that seems to happen with the slider elements in the 32bit plugin. It only seemed to be the sliders in the Natural Dynamics section but I didn't go and test every slider in the entire plugin. :) It's not always the same slider either but it will freeze when trying to adjust them.

I recorded a video to show you an example:
https://youtu.be/J5vTaT0H8c8

I hope you can find a fix for this as it's currently unusable in it's current state as it crashes constantly when trying to adjust settings. I also noticed the website only has downloads for the newest version.. it would be great if the previous version was also still available for situations like this when a crash makes the current one unusable.


Thanks!


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 Post subject: Re: Declipper 3.01 Crash
PostPosted: Wed Aug 16, 2017 11:27 am 
Site Admin
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Joined: Mon Mar 17, 2008 1:40 am
Posts: 9023
Sorry for the REALLY late response. When this happens, could you check the Windows event log? It could just as well be a crash inside Audition, and I've never seen this before. Or got any other reports of it.


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 Post subject: Re: Declipper 3.01 Crash
PostPosted: Sat Oct 14, 2017 3:36 pm 

Joined: Fri Jun 30, 2017 2:08 am
Posts: 2
Sorry for the late reply as well.. I hadn't checked this in a while and went back to using v2.0 as it doesn't crash at all for me.
Also worth noting I get the exact same crash using Audacity as well. Both are using the 32-bit plugin.

One thing I noticed the sliders that will crash the plugin seem to do something weird to the mouse cursor.. when I click the slider to adjust a setting. I noticed briefly my cursor will appear about ~100-200 pixels below it's current location then it disappears. The cursor will reappear when I let go of the mouse button. But it's strange the cursor seems to jump down the screen like that when interacting with those sliders.


Here is the crash reports for Adobe Audition & Audacity:

Faulting application name: Adobe Audition.exe, version: 4.0.0.1815, time stamp: 0x4d8ba538
Faulting module name: vst_perfect_declipper.dll, version: 0.0.0.0, time stamp: 0x58ec82d7
Exception code: 0xc0000005
Fault offset: 0x0036f3b5
Faulting process id: 0x18f0
Faulting application start time: 0x01d344eee32af8fa
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Audition CS5.5\Adobe Audition.exe
Faulting module path: D:\Stuff\Tools\VSTPlugins\vst_perfect_declipper.dll
Report Id: 0504c16a-526d-4e35-a341-b8f13e701085
Faulting package full name:
Faulting package-relative application ID:

===========================================================

Fault bucket 108974471377, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 108235981464

Problem signature:
P1: Adobe Audition.exe
P2: 4.0.0.1815
P3: 4d8ba538
P4: vst_perfect_declipper.dll
P5: 0.0.0.0
P6: 58ec82d7
P7: c0000005
P8: 0036f3b5
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERECDB.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED78.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED87.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED98.tmp.txt
\\?\C:\Users\Pete\AppData\Local\Temp\WERF9FC.tmp.appcompat.txt
\\?\C:\Users\Pete\AppData\Local\Temp\WER4EA.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Audition.e_f35f59b4756dffa461617a3d6bb6f468f210dccf_591e0780_cab_25a212c2

Analysis symbol:
Rechecking for solution: 0
Report Id: 0504c16a-526d-4e35-a341-b8f13e701085
Report Status: 268435464
Hashed bucket: f6a156058d50d2905709fb74bc091767



--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



Faulting application name: audacity.exe, version: 2.1.0.0, time stamp: 0x550fc657
Faulting module name: vst_perfect_declipper.dll, version: 0.0.0.0, time stamp: 0x58ec82d7
Exception code: 0xc0000005
Fault offset: 0x0036f3b5
Faulting process id: 0xb6c
Faulting application start time: 0x01d344f013ee0533
Faulting application path: C:\Program Files (x86)\Audacity\audacity.exe
Faulting module path: C:\Program Files (x86)\Audacity\plug-ins\vst_perfect_declipper.dll
Report Id: 33168d5a-8c39-4fe9-b522-44984d73e5f2
Faulting package full name:
Faulting package-relative application ID:

===========================================================

Fault bucket 109023833133, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 108235988728

Problem signature:
P1: audacity.exe
P2: 2.1.0.0
P3: 550fc657
P4: vst_perfect_declipper.dll
P5: 0.0.0.0
P6: 58ec82d7
P7: c0000005
P8: 0036f3b5
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER50E7.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5136.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5145.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5156.tmp.txt
\\?\C:\Users\Pete\AppData\Local\Temp\WER5DAB.tmp.appcompat.txt
\\?\C:\Users\Pete\AppData\Local\Temp\WER5DEA.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_audacity.exe_2875f5e5055a735ac825529620be48266e9d32_aa8f90ce_cab_09506634

Analysis symbol:
Rechecking for solution: 0
Report Id: 33168d5a-8c39-4fe9-b522-44984d73e5f2
Report Status: 268435464
Hashed bucket: 8d459f6ec89db9b810cf7038bcf40171


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